Today, we continue our discussion on improving the quality of your VoIP experience. In our earlier article on trouble shooting your VoIP connection, we discussed the importance of our Internet connection in determining the quality of your VoIP experience. However, we brushed some details under the carpet. In this post, we will explore some of...

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There are several factors that influence the quality of our VoIP experience, including (but not limited to) our Internet speed, ISP VoIP shaping activities (e.g., blocking SIP ports), voice codecs, VoIP hardware (ATA) or software (SIP or soft phone), other networking equipments like routers, etc. While the Internet connection quality receives lot of attention, the...

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