How many times have you called a company to speak with a customer service agent only to be greeted by the sweetest computer voice – “Please listen carefully as our menu options have changed”. Arrgghhh!!! You patiently keep pressing 1s or 2s only to be lost in the ever so complicated phone menu. I am...

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Most of you would have used a calling card or a similar service at some point. You can find out about some great calling card deals here, here and here. Lot of VoIP providers such as Tpad, SMSDiscount, and Freecall also provide (virtual) calling card service. So what exactly is a calling card? Calling card is...

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The more things change, the more they remain the same! In the good ol’ days when you dialed any company, you would be greeted by a friendly voice. Not any more, today when you dial any company you are greeted by a computer (trying to replace a human). As many of you would have experienced,...

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