Wow….given the amount of interest in the previous post on OBi110/OBi100 ATA and the reasons that you must consider one before buying any VoIP hardware, there is no doubt that Obihai has a winner on their hands. There, however, seems to be some confusion about the various components of the service and what is the...

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Our recent article covering Anveo telephony solutions for consumers generated lot of interest. As I mentioned in my last post, Anveo’s strength lies in its ability to use the visual IVR call flow platform to offer robust solutions tailored for both consumers and enterprise customers. This post details some of the features that are geared...

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Price, quality, and service are the probably the most important factors influencing the choice of a VoIP provider. Providers such as Betamax (e.g., Rynga, Jumblo, SmartVoIP) do reasonably well on price and to some extent on quality, however, their non-existent customer service renders the entire value proposition useless. Blocked accounts, billing disputes, payment issues, and...

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One of the companies that I have been following closely is 4PSA. 4PSA is the company behind VoIPNow that seeks to accelerate the adoption and usage of Unified Communication by enterprise customers. VoIPNow is a cloud based solution that offers advanced features, scalability, and reliability. We will talk about the VoIPNow platform in greater detail...

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