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Use proxy server to bypass local ISP ban on VoIP calls? [Tutorials]

By Alok Saboo on March 24th, 2010

Although VoIP is a great technology and greatly benefits consumers, some middle-eastern countries such as UAE, Dubai, Oman, and Belize have restricted the access to VoIP. Even in countries which are generally fairly unrestrictive in Internet access, some ISPs restrict access to certain aspects (VoIP being one of them). The common approach to restrict access to VoIP is to block the common ports (e.g., 5060) used by VoIP soft phone (e.g., X-lite) or hardware (ATA) to transmit data. Needless to say, this causes great inconvenience to the users. Since the Ringomax service has been having difficulties bypassing ISP ban, here’s a simple tutorial to bypass the ISP restrictions on VoIP calls.

What is the underlying problem?

Before I provide the solution, it would be instructive to go over the underlying problem. Since your ISP has blocked the SIP ports (e.g., 5060), your VoIP device (hardware or software) cannot communicate with the VoIP server and hence you may not be able to use VoIP entirely or in some cases the other party may not hear you (one way audio).

Solution to get around the ISP restriction

A simple approach to get around this restriction would be use some other port to transmit VoIP data; most likely your ISP will not block all the ports. FreeSPS provides an outbound proxy server that you can use to transmit your SIP data. Currently, you can use the following servers (but please check their website for the working outbound proxy servers):

Just enter one of these in your Outbound Proxy server field and (hopefully) that should help your cause. If one port is not working, try some other port, e.g., your ISP may have blocked port 53, but port 1812 may still be open. To find out which port is open, you can use the “netstat –a” command in the command prompt. Open ports should have status “Listening” or “Established”. If you are not familiar with how to configure the outbound proxy in your SIP client, follow the instructions in the next section.

Configuring your SIP client using Outbound Proxy

To configure the above proxy server in your SIP client, you can follow our tutorial on configuring SIP accounts in x-lite half way. Instead of the proxy in the screenshot, just enter the proxy that you want to use (e.g., It should look something like this:

X-lite SIP client configure SIP proxy server

Don’t be confused with the different color than the earlier post, this is the latest version of x-lite. The fields and the other details remain the same. You can find the SIP settings of Betamax providers (e.g., Rynga, ActionVoIP, SmartVoIP, Jumblo) here.

If you are using an ATA, the field may be labeled “Outbound Proxy”. Also, make sure that you enable “Use Outbound Proxy” so that your ATA actually uses the proxy.

This tutorial should also help in cases where you have one way audio in Nimbuzz or Fring. Try using the above proxies in your SIP configuration in Fring or Nimbuzz and that should help the issue.

Update: Also read how to make low cost VoIP calls using Miglu even if blocked by your ISP.

Disclaimer: This article is purely educational. Please consult your local regulations for specific, localized situations.

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    in uae use arrowvoip to call india, its unblocked.25dirham upto 7 hours of talk time.thank u for sharing………

    • Ea

      Thanks its works for me with

  • Alok Saboo

    Thanks for the note. Their website does not have lot of information. Does it provide SIP support and how is their support? How has been your experience with them so far?

  • bzeanhck3r

    In Belize this method would not work as the Telecom (Belize Telemedia Limited) is using a deep packet inspector Device (Cisco SCE Series Router). So it doesn't matter what port or protocol your using.

    The only way around the blockage is encryption, and even then the device (Cisco CSE) looks at the traffic trend and could score the encrypted traffic as VOIP-like and thus block the connection.

    Poor Belizeans :( still in the stone ages !!!!

  • Alok Saboo

    I am actually surprised that Belize puts in so much effort to prevent its citizens from benefiting from VoIP. Wouldn't the country and its citizens be better served if they put all these efforts to good use.

  • sj

    Hi Alok, I am using Nimbuzz to make a voip call. The betamax provider I have chosen is smartvoip. Domain i am entering is : and proxy as . Actually I tried some others out of the list as well however its not working. Call as usual gets connected but neither I can hear the other partys voice nor can they.

    Please advise a solution. My location is Dubai and ISP is etisalat.

  • VoIPBazar

    Great Article, but to be very honest it does not help. Many countries such as Emirates and Pakistan have protocol level blocking. They sniff the traffic if they find any known protocols within the data stream such as SIP, IAX they simply block it. I have tried using your method but it does not work at all.

  • Alok Saboo

    That is a good point, this method will not be able to circumvent savvy ISP restrictions. But there are several situations where this has helped.

  • Alok Saboo

    Try a few other ports for the proxy server. It it does not work, your ISP may have protocol level filtering, which means there is little you can do about that other than trying to use VPN tunneling.

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  • Imran Malik

    Impressive piece of information, let me elaborate more on VoIP. Voice over Internet Protocol has been around since many years. But due to lack of sufficient and affordable bandwidth it was not possible to carry carrier grade voice over Internet Protocol. But since the arrival of low cost internet bandwidth and new speech codecs such as G.729, G.723 which utilizes very low payload to carry carrier class voice it has recently been possible to leverage the true benefits of VoIP. G.723 codec utilizes only 6 Kbps (Kilo Bytes/sec) which is capable of maintaining a constant stream of data between peers and deliver carrier grade voice quality. Lets put this way if you have 8 Mbps internet connection, by using G.723 codec you can run upto 100 telephone lines with crystal clear and carrier grade voice quality. I am also a user of VoIP and have setup a small PBX at home. Since I have discovered VoIP I have never used traditional PSTN service.

    Dear readers, if you have not yet tried VoIP I suggest that you try VoIP technology and I bet you will never want to use the traditional PSTN phone service ever again. VoIP has far more superior features to offer which traditional PSTN sadly cannot offer.

    Also It has recently been possile to carry Video alongwith VoIP by using low payload video codecs. I cannot resist to tell you that by using T.38 passthrough and disabling VAD VoIP can carry FAX transmission, but beaware FAX T.38 passthrough will only work when using wide band protocols such as G.711, a-Law and u-Law.

    By using ATA (Analog Telephone Adapter) which converts VoIP signals into traditional PSTN you can also using Dial-up modems to connect to various dialup services. I wont go in to the details what VoIP can offer, to cut my story short VoIP is a must to have product for every business and individual.

    How VoIP Works

    When we make a VoIP call, a communication channel is established between caller and called party over IP (Internet Protocol) which runs on top of computer data networks. A telephony conversation that takes place over VoIP are converted into binary data packets streams in real time and transmitted over data network, when these data packets arrive at the destination these are again converted into standard telephony conversation. This whole process of voice conversion into data, transmission and data conversion into back voice conversation takes place within less than few milliseconds. That is how a VoIP is call is transmitted over data networks. I hope that now you understand basics of how a VoIP call takes place.

    What are speech codec's and what role codec plays in VoIP?

    Speech codec play a vital role in VoIP and codec determines the quality and cost of the call. Let me explain you what exactly VoIP codec’s are and how they work. You may have heard about data compression, or probably you have heard about air compressor which compresses a volume of air in enclosed container, VoIP codec’s are no different than a air compressor. Speech codec’s compresses voice into data packets and decompresses it upon arrival at destination. Some VoIP codec’s can compress huge amount of voice while maintaining QoS which means use this type of codec will cost less because it will consume just a fraction of data network. Some codec’s are just not capable of encoding huge amount of voice they simply consume huge amount of data networks bandwidth hence the cost goes up.

    Following is a list of VoIP codec’s along with how much data network bandwidth they consume.

    * AMR Codec
    * BroadVoice Codec 16Kbps narrowband, and 32Kbps wideband
    * GIPS Family – 13.3 Kbps and up
    * GSM – 13 Kbps (full rate), 20ms frame size
    * iLBC – 15Kbps,20ms frame size: 13.3 Kbps, 30ms frame size
    * ITU G.711 – 64 Kbps, sample-based Also known as alaw/ulaw
    * ITU G.722 – 48/56/64 Kbps ADPCM 7Khz audio bandwidth
    * ITU G.722.1 – 24/32 Kbps 7Khz audio bandwidth (based on Polycom's SIREN codec)
    * ITU G.722.1C – 32 Kbps, a Polycom extension, 14Khz audio bandwidth
    * ITU G.722.2 – 6.6Kbps to 23.85Kbps. Also known as AMR-WB. CELP 7Khz audio bandwidth
    * ITU G.723.1 – 5.3/6.3 Kbps, 30ms frame size
    * ITU G.726 – 16/24/32/40 Kbps
    * ITU G.728 – 16 Kbps
    * ITU G.729 – 8 Kbps, 10ms frame size
    * Speex – 2.15 to 44.2 Kbps
    * LPC10 – 2.5 Kbps
    * DoD CELP – 4.8 Kbps

    Switch to VoIP Today and you will never want to use traditional PSTN ever again.



  • Alok Saboo

    Thanks Imran, for the wonderful piece of information. Much appreciated!!

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  • Cowalla2

    Your given information is very interesting, I must say I am not not professional in these fields and I aam just an ordinary user of InterVoip and Jumblo and since a while both of my connections are un accessable is there any method of activaiting the connections in such way that I can use Jumblo again ? Would very much appreciate your advise.



  • Cowalla2

    Your given information is very interesting, I must say I am not not professional in these fields and I aam just an ordinary user of InterVoip and Jumblo and since a while both of my connections are un accessable is there any method of activaiting the connections in such way that I can use Jumblo again ? Would very much appreciate your advise.



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  • yijun

    FreeSPS is now redirected to and it starts to charage at around $5 to $6 per month.
    If your ISP doesn't block all ports, it's worthy of a try.

    If your ISP does packet filtering and drop SIP messages, it won't help you. You need a VPN-based solution. Here is one I came cross :

  • Alok Saboo

    Yes, looks like FreeSPS is no longer free :( Thanks for the note!!

  • Pappu

    our isp has block the and
    thats why the the proxy and doesnot working.
    please provide me the alternative proxy for the sites.

  • Nmbasnet

    i am in nepal and currently my account does not work properly. may be proxy is blocked, so can anybody suggest me how can i open the website

  • Arun_htd

    I use on the out bount field of my Linksys Pap2 jumblo became online and start work but only one way sound came… can you plz help me how to make two way sound…. can you plz help me you can also send me email

    • Alok Saboo

      Where are you located? Also, I will recommend you try it first on a SIP soft phone so that you can test things out.

  • Ravi

    I have iphone 3gs & I have gizmo5 voip account. I have also other voip account like sipgate…I set my gizmo5 sip credentials in iphone apps sipphone which is sip client to make & receive call through voip account.
    when I am at my home, I am easily connected with my home wifi which is secured. & my voip apps runs great. I can call & receive phone to anyone.
    But in my University, there is unsecured network, no password protected. I am easily connected with university unsecured wifi network & enjoy whatever I want do with internet. I have great speed with wifi. But when I am trying to connect my voip apps, it is not connected, everything else works fine. I tried so many voip apps but no one connected to my university wifi. Evrytime I got the connection error.
    According to my view, I have something problem in my proxy server or proxy port. I think voip can’t make connection through proxy server. My iphone ip address chages everytime. It is DHCP. And I also try with wifi settings & make proxy auto but its also not working & its require proxy url, but I don’t about that and I am not sure if i get the proxy url then I will definately connect to voip…
    I don’t know is there any apps for iphone that bypass proxy server or something like that & connected to voip. I am trying from last 4 months but nothing works for me.
    plz anybody have good advice for me…I am really appreciate for that…I am really loooking for apps that bypass proxy settings & connect the VOIP.
    I have tried above proxy out going server port but nothing works……

    • Khanh Nguyen

      Same problem with me

      • Alok Saboo

        It is possible that your network may be blocking the SIP ports and hence you are not able to make VoIP calls. Where are you located? You can contact your network administrators to get some details on the same. Alternatively, you can use software such a Wireshark to carry out some network diagnostics.

  • Internet Phone

    Hi, Very informative article. I am quite impressed and just wanted to let you know that you did a fine job on this article.

    • Alok Saboo


      • Guest


        In your x-lite screenshot, better you show domain proxy like “” or something else instead of “free.sipout.com1812″. Coz this may confuse people whoever using other VPN’s.

        • Alok Saboo

          Thanks for the note….will make the necessary changes!!

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  • Meeantech

    please tell me outbond proxy of callsharp

    • Alok Saboo

      I am not sure if CallSharp provides those setting information.

  • Sumit

    free.sipout is free or we have to pay for it

    • Alok Saboo

      Looks like they have started to charge now :(

  • Jug1972

    SIP.PROXYOUT.COM is payed service now, can you indicate another srevice pealse

    • Alok Saboo

      Yeah, unfortunately, sip.proxyout,com has gone paid and I have not come across a reliable proxy server since then. I am still on a lookout and will update the post soon…

  • Support

    Dude, this worked beautifully. Just want to say thanks for spending the time to put together articles like these.

    • Alok Saboo

      I am glad it worked for you :)

  • Chetra_phall

    my internet use proxy server but i want use ip phone but can not connect to internet. what should i do?

    • Alok Saboo

      You can enter the proxy settings in your IP phone and it should just work.

  • Ali Shass

    All the contents you mentioned in post is too good and can be very useful. I will keep it in mind, thanks for sharing the information. Keep updating, looking forward for more posts. Thanks.

  • Smily

    I am using globe7 voip . ISP blocked the port 5060. How to open the port and can u tell me the sip settings?

    • Alok Saboo

      As mentioned in the post, you need a proxy server or a VPN tunnel to bypass the ISP restrictions. Unfortunately, there are no free services at the moment to do that.

  • Samir_UAE

    CallinGo offers a “killer application” for all major mobile handsets to bypass ISP blockage. The company offers a dialer that is designed to work with a normal internet connection. You do not require any VPN connection, HotSpot shield or AnchorFree, in fact the application will not work if you have these running on your machine. The application is guaranteed to work in UAE (or you get your money back). My guess is that the application masks the VoIP packets so that the ISPs cannot sniff them.
    CallinGo rates are also not too bad, considering that you are able to use VoIP. You can call India for 1.5 USD cent/min, Pakistan for 3.5 USD cent/min, Canada for 1 USD cent/min., USA 1 USD cent/min

    • Alok Saboo

      Thanks for the note…

  • Emad_dawood1

      voip audio traffic may be blocked on your current network connection

  • Alok Saboo

    Unfortunately, there are not too many free proxy servers around.

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