Who is the Cheapest VoIP provider? – SmartVoIP vs. ActionVoIP

By Alok Saboo on April 12th, 2009

Mirror mirror on the wall, who is the cheapest of them all? Today, we revisit this debate on who is the cheapest VoIP provider? Well, let me first qualify the objective. We are looking for an overall cheaper VoIP provider and not necessarily the cheapest provider for “all destinations”. You may find another provider that offers cheaper rates to a particular destination.

I looked through the rates of several VoIP providers and came up with ActionVoIP as one of the cheapest VoIP provider. SmartVoIP, another Betamax offering, recently revised its rates (after I wrote that article) and forced me go over my decision again. I have summarized the rates for a few countries (which are important VoIP markets) for both ActionVoIP and SmartVoIP in the table below (rates in Euro cents).

Country	SmartVoIP	ActionVoIP	Country	SmartVoIP	ActionVoIP
Argentina	0.5	0.5	Italy (landline)	0.5	0.5
Australia (landline)	0.5	0.5	Italy (mobile)	7.5	7.5
Australia (mobile)	4	3.5	Pakistan	4	5
Bangladesh	2	2.5	Philippines (landline)	6	7
Brazil	1	0.5	Philippines (mobile)	8.5	9
Canada	0	0.5	Sri Lanka (landline)	4.5	5
China	0	0.5	Sri Lanka (mobile)	6	6
India (landline)	0.5	0.5	United Kingdom (landline)	0	0.5
India (mobile)	0.5	1	United States of America (USA)	0	0.5

As can be seen from the table, SmartVoIP now does better for a lot of countries as compared to ActionVoIP. You can call India for 0.5 cents (33 paise – this is the cheapest call rate for India we have found so far), Pakistan for 4 cents, Sri Lanka for 4.5 cents, etc. through SmartVoIP. ActionVoIP offers cheaper calls to Brazil, Australia and some other countries (not included in the table). Further, SmartVoIP offers 120 free days wherein you can make free VoIP calls to several countries including China, Canada, USA, Hong Kong, Japan, Russia, and a large part of Europe. Both offer local access numbers and SIP support. Both score low on customer service.

In summary, it looks like things are moving in support of SmartVoIP for the crown. So, if you are looking for one “cheapest VoIP provider” you should definitely consider SmartVoIP. You should definitely check the rates for your particular destination and then make a decision.

Related posts:

TOM OPOLOT
voip would be the cheapest way for me to call uganda from iraq using internet,please advice me on how much do you charge for calling uganda on both mobile and landlines.
secondly,can buy credit by sending money through western union? If so to whom shall i send money to,what is the minimum amount ishould send?
Lastly,iwas using nymgo but it's nolonger going thrugh and sometime it does not open the softwarephone and if it opens and imake acall it just cuts money so ihope voip will not do the same.

Alok Saboo
You could try Rynga.com or any other Betamax VoIP provider for cheap international rates. I would also recommend that you consider other options such as Stanacard or LocalPhone.

voip2core
Betamax Reseller accounts for sale at affordable price. Earn a profit from your customers. More info, email voip2core@hotmail.com

Voipcredi_2009
hi my dear sir
i have all betamex you can buy 55. Qatari riyals
actionvoip.rynga.jumblo Etc:
pl contect me voipcredit_2009@yahoo.com

gallu
100 usd=6393 minute white cli//3043 minute bd white cli

i m looking for serious voip businessmen who is high volume reseller

phone:008801714909284

mail:mr.gallu@gmail.com

wholesell price

Gplex:2300 taka per 1000 minute (bd cli whilte) 1minute =2.30 taka/// for india per 1000 minute= 16 us dollar// 100 us dollar=6393 minute 10 second grace,no pulse.minimum buying 5000 minute

bdnet:2280 taka per 1000 minute(bd cli white) 1 minute=2.28 taka
(Bd rate)///for india 100 US dollar=6050 minute,pulse30/30
minimum buying:5000 minute

amader phone:2300 taka per 1000 minute(bd cli white)1 minute=2.30 taka,india mobile 919 per 100 minute 17 us dollar,100 us dollar=5917 minute minimum buying 5000 minute,pulse 30/30

price not negotiable.

*i dont sell any kind of gray or E1 calling credit

JAYANT
I sell Dellmont(Jumblo.com, rynga.com, voipgain.com, voipblast.com,actionvoip.com) Reseller's accounts. I also sell any betamax label Reseller's accounts for affordable prizes, If you are intersted in making some money by reselling then contact me on jayantsonone@hotmail.com or +79600576533.

iqbalap
hi. i want reseller panel to action voip. what id o

naseem387
Dear Sir,
I can not create new account for smart voip. Iam always getting some errors. like 23, 43 something like.

Please help me out

please email me: naseem3872003@yahoo.co.in

Alok Saboo
I have never faced such problem in the past. Try a different computer and see if that works. Alternately, I would recommend you to try out Local phone (http://truvoipbuzz.com/2009/11/localphone-unlim...). It has some amazing rates..

naseem387
Dear Alok,

Thank you for your reply.

Please help out. I tried so many computers. But i can not create new ACCOUNT. please Alok give me some solutions.

I am waiting for your reply.
Naseem

________________________________

Alok Saboo
I can try to create an account for you, let me know what email address you want to use with it.

naseem387
Dear Alok,

Thank you very much your reply. Can u create smart voip account
ID: naseem_83
password :654321

Please try this one. And let me know how to create new account. But iam tried so many times. Iam always getting some error message.

Please help me.

Thanks.

Naseem

________________________________

Alok Saboo
Naseem,

I tried it, but a similar error. Guess they have blocked this id for too many registration attempts. Why don't you try some other service. Localphone looks promising

naseem387
Dear Alok,

Greetings!!!

Thank you for your prompt reply.

Let me know what is the other services. pls give me some cheap and best call services.

Thank you in advance.

Naseem

________________________________

Alok Saboo
I can try to create an account for you, let me know what email address you want to use with it.

beta30
I've been using SmartVoip SIP-phone since one month. Generally it works fine. Good speech quality and cheap. Whether SmartVoip the cheapest one or best one is, depends on.
Because one first need to pay 19 Euro(including fee) to purchase 15 Euro credit, before you can use cheap rates, and the bought credits are only valid for 90 days.That means, you have to pay 76 Euro for the whole year for this service! It's only worth if you realy have a lot of calls.I'm calling mainly to China. The rates are not really free. For landline to China SmartVoip charged 0.005 Euro/min. after certain calling time. For mobile phone it costs 0.01 Euro/min after few minutes of usage. There is no rule when and how SmartVoip charges. - That's my experience.
Occasionally when I make a mobile call to Europe, I hear the ring and the credit is been deducted, but the called person doesn't receive any ring. Maybe it's just exception of technical problem.

Alok Saboo
That is a great observation!! I completely agree, if you include all the other things such as connection charges, exchange rate, billing errors, the rate is much higher than what they claim. Which is why, I am trying to encourage readers to try out other (non Betamax) providers. Read the latest post on how to make cheap calls to India and other countries without Betamax.

voiper
I have an account with Smatvoip, but as yet it has proved impossible to purchase any credit. I see that they have just deleted many of the methods they listed to do this. I have contacted them 6 times but have not got any useful answer.

Santosh Kumar
Hi,
I have two accounts santoshk216 and sasa2102. I charged my santoshk216 account using bank fund transfer with Singapore dollar 21.80 on 19th October. But Smartvoip credited my other account sasa2102 account. And looks like I am unable to access that account, even recover password is not working on several attempts, I mean I am not getting any password in my email. I sent problem to smartvoip but they are not replying.
Before this I sent them screenshot records two three times of payment being made towards my santoshk216 acount but they did not agree (saying payment is made to sasa2102) and simply closed the ticket. And now they are not replying on any queries even after sending them several times the issues. Their website phone number is also automated response number. This is worst customer service you can have. It looks like I have lost the money.

Please let me know if there is any way to handle this situation. Or do you know if they have some number atleast of the owner of the company. Certainly some people would be managing the software.

Santosh

Alok Saboo
I am sorry to hear your experience with Betamax. This is the problem of dealing with a company without a customer care.....its almost impossible to reach them. The service tickets are your only bet.

Try to recover your sasa2102 account, convince them that it is your account and that you are not able to access it.

Alok Saboo
Unfortunately, Betamax has been having payment issues since late. Try some other Betamax carrier and hope you have a better luck there.

freephonecalls
I am Considering who is giving absalutely free phone calls than looking for who is cheapest.I saw some providers who are giving free internet phone calls in the site <<Unnecessary link removed>>. But the problem isthat theya re offering only 20 minutes calls,10 minutes calls etc. If any one know full unlimited free phone calls please post it over here

Alok Saboo
Unfortunately, there is nothing like free lunch. Most providers would provide you with free international calling to a few days or to a few destinations. These companies are here to make money and not for charity, so you need to appreciate that.

vijay_enrich
I guess SmartVoip is charging 1 euro cent per min to India. but the chart shows only 0.5 euro cents... chart needs to be updated ?

Alok Saboo
Thanks for the note....will update that soon!!

navas_mb
I want smartvoip top up voucher,how to get,I dont have creditcard

Alok Saboo
You could use Paypal and connect it with your bank account. You can also use your debit card, even that works. If you have none of those, you can use Western Union or Bank Transfer. You should be able to use one of those payment mechanisms.

rajeshdube
Alok Hi!
What are the benefits of becoming a voip reseller. Does it yield enough or do we get more credits. How does it work ??

Rajesh Dube

Alok Saboo
When you decide to become a reseller, you buy credits like you would normally do. But in this case, you are restricted to a few payment mechanisms (e.g. you cannot use Credit card to buy credits for your reseller account). Then you can resell those minutes to others. You do not get additional credits, but you can mark up when you are selling them. For example, if you get 100 minutes for $10, you can sell those minutes for $12 or whatever you decide and the difference is your profit. Keep in mind that there are other resellers out there, so your price is pretty much determined by the market forces. Further, you will have to bear the exchange rate charges and money transfer charges (when you are selling your minutes).

The best approach would be to start with a small sum and try it out for yourself. All the best!!

jalalkmon800
How can i Bcome reseller..., i need to buy n sell action voip n smart voip crds how can i buy reedom voucher for whole sale buisiness

fahadn900
jalalkmom please contact me i will provide you voouchers at whole sale rate just contact me via email a03437474740@gmail.com

Ghulam Abbas
Dear Sir,
I put € 50,00 in the account of smartvoip A/C no.012 2342 14 0298509035 on August 21 at11:44:16 and so far I do,nt see credit on my account.Please inform how long it takes.I believe as I saw on your web that it takes about one week.
Thanks
Ghulam Abbas
C/Cardenal Cisneros 41-02-13
Gandia 46701 (Valencia) Spain
Tel:0034-962 866 413/960614659

Alok Saboo
Unfortunately, there is not commitment on the timelines. But you should expect it to take around a week..

puranmal
Rates are very low but what can we do when they block our acount after sometime and we can not use that money and they are not sending our money back.I was using smartvoip previously my usename is - puranmal40 and i have 6€ in my acount but i can not use because it is blocked.

sarthak5
Blocked? I am surprised, I have not have a similar situation before. Moreover, I m seeing Credit card option in all sites, for example just now I logged into my smartvoip account and it shows me options:
CLICK HERE TO BUY 15 EUR
From Creditcard xxxxxxxxxxxx0509 exp.date: 0411 (CHANGE/DELETE)
CLICK HERE TO BUY 30 EUR
From Creditcard xxxxxxxxxxxx0509 exp.date: 0411 (CHANGE/DELETE)

Click here to buy with ANOTHER payment method
By clicking here I can see all options, such as CC, paypal etc. If you feel like, can you share your account password, you can't use it anyway right? I want to try your account and see what's going wrong there. I am sarthak5@hotmail.com or sarkn5@yahoo.com

Alok Saboo
That is weird...hasn't happened to me or anyone I know of. But Betamax is capable of doing that, so I would not be utterly surprised. Did you make calls to any country that can be considered suspicious? Unfortunately, there is no way to reach the customer service.

One thing that I would recommend you is filing a complaint with your credit card provider. Let them know about this and they will be in a good position to help you out. Betamax cannot afford to not communicate with these guys..

For the future, my advice would be to recharge for the smallest denomination and keep using it...

sarthak5
Alok, I want to know if you are seeing the CC option or not. If not, then probably you are put in a bad user list, try to use a different cell phone, different Credit card. Personnal name can be same. I am very much seeing CC option in all sites as of today. Thanks

Alok Saboo
Great, I see credit card option in SmartVoIP :) No such luck in Jumblo :(

Do you see the credit card option in Jumblo as well? I remember seeing the option initially, but then it was removed...

tiger
im trying to refill my account with smartvoip but the options has been disappeared for the payment through the credit cards ,i sent so many messages to their help desk and they have never gave me any reasonable reason for why there is not that option any more ,if they want to keep in business then they have to satisfy the needs of their customers and not make it very difficult for them to pay ,if it continues ignoring its customers then the company will lose all its customers because we do not to waste so much time just to find why the person is not authorized any more to pay through the normal means

sarthak5
All Betamax resellers' CC options become On or Off by same server. And it is very specific to person depending upon name, country, phone number, credit card number etc. I have seen someone defaulting once in Jumblo never got back CC option with same name, phone or Credit Card. He talked few days in an account, then disputed the transaction in the credit card and got his money back resulting with -1.5 Euro balance in his account. Have you done similar things in the past? Try using a new phone number, a new country if possible, and another unused credit card. And why smartvoip, go for this page to find the cheapest one http://backsla.sh/betamax

Who is the Cheapest VoIP provider? – SmartVoIP vs. ActionVoIP

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